About Sweetwater

 
 
 
 
  EXCELLENT  
  
 Based on 15 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kevin Long 
 
1 November 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
I bought a filter system from Jim 7 years ago. Jim was helpful in choosing the right system and has been helpful ever since. There aren't many companies out there that provide this level of quality service.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Anita Glatz 
 
15 April 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
I've purchased 3 systems from Sweetwater, LLC, over the years and the performance of each has been outstanding!  We had a Kitchen Defender at a previous home and currently have a Reverse Osmosis system in our kitchen and a custom whole-home system Jim McMahon designed based on my well water test results.  I could not be happier!  Jim really cares, always goes the distance, and is great to work with.  Thanks, Jim!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Carolyn Lewis 
 
28 October 2021
 
 
 Trustindex verifies that the original source of the review is Google. 
I purchased the Kitchen Defender water filter in 2015. I have been extremely happy with its performance, as my main complaint prior to installing this under-the-sink-filter was a strong smell and taste of chloramines in my city water. Since installing the filter (which took a little time but was quite straightforward) my water tastes better, and coffee and tea taste better as well. Because this is a small business, the service is individualized and extremely helpful. Jim (owner) answers the phone, explains things well and provides excellent information based on science, not on the latest fad. I have really appreciated the education I received as a result of purchasing my water filter system and subsequent filter replacements from Sweetwater.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 C Thomas 
 
17 September 2021
 
 
 Trustindex verifies that the original source of the review is Google. 
We got our RO system with the the water revitalizer when we remodeled our kitchen a few years ago. We love the taste of the water. It tastes fresh and vital. Jim responds to calls and emails promptly. We receive our filters in a timely manner. I wouldn’t hesitate to order from Sweetwater LLC again!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Parvati -- 
 
6 April 2021
 
 
 Trustindex verifies that the original source of the review is Google. 
I have used my Kitchen Defender water filter for 8 years and love it!  Jim McMahon is so helpful and goes the extra mile to make sure all of my questions were answered.  And getting fluoride out of my water has helped my thyroid functioning return to normal.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ch S (Sera777) 
 
24 March 2021
 
 
 Trustindex verifies that the original source of the review is Google. 
Over the past 11 years, we had whole house water filters installed in all the houses we're looking after. In order to find a filter that is actually good, you will have to do a lot of research, otherwise you'll end up with a system that mainly removes the taste/smell of chlorine and only an insufficient amount of chemicals and toxins found in today's municipal water supplies. After spending several thousand $ on---although recommended but in fact mediocre---water filter systems, we found the Urban Defender Filter from Sweetwater. What I'm writing here might sound like a paid promotional review, but it isn't; and since I've read up quite a bit on water quality and how to achieve it in our home, I can confidently say that you don't need to look any further than the Urban Defender Filter. The owner of the company, Jim McMahon, is very passionate about delivering not only the highest product quality, but also making sure that what comes out of the tap is actually clean and free of all harmful toxins, of which chlorine is perhaps a rather innocuous one in comparison to what's found in most water supplies. He could also provide us with an assessment of the water quality of the county where we live here in Virginia. From my experience, the Urban Defender is not more expensive than other high quality whole house filters, but it's better in every aspect, as back then (2018) we had the water tested by a lab. So over time, we are replacing all of the water filters in all the houses with the Urban Defender, plus the under sink Reverse Osmosis Filter, also from Sweetwater.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Joseph Rosenshein 
 
11 March 2021
 
 
 Trustindex verifies that the original source of the review is Google. 
My experiences with Jim McMahon over many years confirms his commitment to deliver clean water to the consumer.  He is thorough in his analysis of the exact water coming out of the tap and the precise filtration needs to make it the best tasting and healthiest water available. His approach is very personal and honest in his evaluations of the needs of the consumer and the options available to meet those needs.  I've enjoyed conversations with Jim about his concerns for clean water for everyone and the environment.  He has my highest recommendation.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tony Brown 
 
8 March 2021
 
 
 Trustindex verifies that the original source of the review is Google. 
We've had the kitchen defender for about four years now and we absolutely love the taste of the water... Which is to say it's tasteless.  Whenever we would take a sip from the regular tap it would always taste like chlorine or some other weird chemical, but coming from the kitchen defender it tastes absolutely pure and chemical free.  No more chlorine taste ever.  The quality of the filters is very good as well.  These are not cheaply made.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 S Bradshaw 
 
5 March 2021
 
 
 Trustindex verifies that the original source of the review is Google. 
Purchased a system from Jim at Sweetwater a year ago and have been very happy with the system and Jim's guidance in putting together a system that meets our needs. Starting with the water test of our well water through installing the system on our own was a simple process. We installed a 5 micron pre-filter for the house incoming water followed by a UV light for any bacteria for the whole house. We also installed a point of use Reverse Osmosis system under the kitchen sink which is plumbed to a stand alone faucet (for the coffee pot), the refrigerator water and ice, and to the instant hot water tap at the sink. We never buy bottled water anymore as it is not as good as what we have from our system. The water taste great! Because the water to the refrigerator is direct from the RO we no longer need that expensive filter in the refrigerator, and our coffee maker and hot water tap are feed RO water so they should last MUCH longer to boot as any hardness is removed. We have had several house guest that are amazed at how good the water taste compared to the systems they have installed at their homes from one of those other companies that install it on a monthly plan. We are very happy with the system from Jim at Sweetwater. So glad we did not go with one of the leased systems as they are a one size fits all approach and end up costing much more. The install was easy and required only basic plumbing skills. We would highly recommend them to anyone wanting quality, safe drinking water. Steve
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kyle Stokes 
 
24 September 2020
 
 
 Trustindex verifies that the original source of the review is Google. 
Jim spoke with us at length today sharing his in depth knowledge and expertise on all aspects concerning well water. He was able to quickly discern what our needs might be and offered different viable solutions. He was clear, concise, quick thinking and kind. We felt very well taken care of and that we were in good hands. Thanks Jim!