San Francisco Bay Area Water Filter

Chris S

I've had an Urban Defender for years and it is a great whole house filter. Jim is very knowledgeable and helpful; he's always answered my questions over the years, well past any initial sale. He's reviewed my town's water report, educating me on what's in the water and how we can "clean it up".

And quite importantly, the water from the Urban Defender tastes great and clean, safe water is available anywhere in my home.

Michael Fasanella | San Francisco

Sweetwater is truly an appropriate name for this company. The Kitchen Defender 3 filter water system provides the most pleasant tasting water I have ever had from a city feed. We live in San Francisco and our water quality is heavily impacted by our aging infrastructure and the endless DPW city pipe replacements.

There are many companies that provide water purification systems for the home. The systems vary depending on where you live and the quality of the water from your source. Sweetwater LLC not only provides a remarkable range of water system options, they also have Jim McMahon as a personal guide to help you make the right choice for the location you reside in.

Jim is a water guru. He is a constant resource of information and he, quite amazingly!!!, answers the phone almost every time I call him. He also returns calls promptly if he is not available. I have purchased water systems for 2 separate homes and have continued to reach out to Jim for filter replacements for the past 6 years now. He has taught me a lot about the water that sustains us.

Sweetwater LLC products are a wise choice if you seek the best water standards possible for your family and yourself. It is a meaningful investment that will continue to protect you from all of the hidden dangers in the water that surrounds us.

Sebastian Vollering

I have worked with James for two different homes in the East Bay now -- I'm a happy repeat client! He provides customized, expert advice based on your home's water source and your particular needs. His filters make the water taste great and gives me more confidence in the safety of what I'm drinking. Anytime we drink straight tap water now, we appreciate our filters from Sweetwater!

Suzanne Schwarz Zuber

We have had a whole house water filter, and a kitchen filter from Sweetwater LLC for almost two years now, and the water is incredible! The filter completely eliminated the chlorine taste and smell, as well as the 'bluntness' from our Berkeley water (flouride/residue/unwanted additives are also eliminated). Our two small children now actually WANT to drink water and prefer taking their canisters with our own water everywhere we go, because they don't like the taste of the 'other' water. Jim, the founder of Sweetwater, is very professional and gives excellent advice. He will patiently answer every question and concern you raise (and I had many of them), but he won't pressure you to buy this or that. We looked at several other filter companies and Sweetwater is definitely the most economical for the quality and for the longterm. Contrary to the mega-water filter companies that tend to rely on generalized statistics and hollow celebrity-references, Sweetwater gave us concrete and individualized information. He also referred us to a great plumber in our area (Tony Malfatti) who did a wonderful job installing the filter. I'm a very tough customer, and I give Sweetwater LLC five stars!!

Armani Walker-Birnes

"My family and I have been enjoying the Kitchen Defender water system for the last 6 years. There is such a huge difference in the taste of the water. I highly recommend it."

Tony Roffers

I just want to thank you for being available yesterday to Derik and Marty as they struggled to replace the part on the Urban Defender that was leaking. I don’t think they would have been able to do it without your coaching them. Thanks,

Thom Loftus

great product, easy to install, great, honest, friendly service